Privacy Policy

1. Introduction

Resurgentz, LLC (“Resurgentz,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

As a healthcare-related organization, we comply with the Health Insurance Portability and Accountability Act (HIPAA), applicable state privacy laws, and federal consumer protection regulations. This policy applies to all information collected through our website (resurgentz.com), our patient portal, and any related services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Complete contact forms or applications on our website
• Create an account or access our patient portal
• Schedule appointments or consultations
• Communicate with us via email, phone, or other channels
• Participate in surveys or provide feedback

This may include:

• Contact information (name, email address, phone number, mailing address)
• Professional credentials (for nurse and clinic applicants)
• Demographic information
• Health-related information you choose to share
• Payment and billing information

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

2.3 Protected Health Information (PHI)

If you become a patient of our services, we may collect Protected Health Information as defined under HIPAA. This is handled separately under our HIPAA Notice of Privacy Practices, which governs the use and disclosure of your health information.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process applications from nurses and clinics
• Communicate with you about appointments, services, and updates
• Improve our website, services, and user experience
• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety and those of our users
• Analyze trends and usage patterns to enhance our offerings
• Send marketing communications (with your consent, where required)

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who assist us with website hosting, email delivery, payment processing, and other operational services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Healthcare Providers

If you become a patient, information may be shared with healthcare providers involved in your care, subject to HIPAA requirements and your authorization.

4.3 Legal Requirements

We may disclose your information when required by law, such as:

• In response to lawful requests by public authorities
• To comply with legal process (subpoenas, court orders)
• To protect our rights or the rights of others
• In emergency situations involving danger to a person

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Physical security measures at our facilities

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal exceptions)
• Opt out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These help us remember your preferences, understand how you use our site, and improve our services.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Health-related records are retained in accordance with HIPAA requirements and applicable state medical record retention laws.

9. Children's Privacy

Our services are designed for adults over the age of 40. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will take steps to delete it.

10. State-Specific Rights

Depending on your state of residence, you may have additional privacy rights under state law. For example:

• California residents: You may have rights under the California Consumer Privacy Act (CCPA) to know what personal information we collect and how it is used, request deletion, and opt out of certain sharing.
• Colorado, Virginia, and other states: Similar consumer privacy rights may apply under respective state laws.

Contact us to exercise any state-specific rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us: